If there are any issues with your order, please contact us at (201) 499-7630 or sales@latinfoodus.com. For the safety of our customers, we do not restock food items once they’ve been shipped. We will however  accept and  refund orders which do not meet our customer’s expectations, that are reported within 48 hours and returned within 5 days from the delivery date with no restocking fee (you simply pay the return shipping).